Overview
Scammers target online gambling users through fake messages, impersonation, and phishing. Learn how to identify and avoid these threats.
Official Communication Channels
For Support - ONLY Live Chat
Chat bubble at OPDuel.com (bottom right)
This is the ONLY way to contact support
Available 24/7
Social Media (Announcements Only)
Twitter: @op_duel
Discord: discord.gg/opduelcom
Telegram: t.me/OPDuel
CRITICAL Staff will NEVER send you direct messages on Discord, Telegram, or social media. Anyone DMing you claiming to be staff is a SCAMMER.
Common Scams
Discord/Telegram Impersonators
The Scam
Someone DMs you claiming to be OPDuel staff
Offers help with account issues, bonuses, or withdrawals
Asks for account details or payment
The Truth
Staff will NEVER DM you on social media
All support happens through live chat on OPDuel.com
Anyone messaging you is a scammer
What to Do
Ignore and block immediately
Report to Discord/Telegram
Use official live chat for real support
Phishing Emails
The Scam
Email claiming to be from OPDuel
Says there’s an account problem or bonus
Contains links to fake websites
Asks you to “verify” your account
Warning Signs
Generic greetings (“Dear user”)
Urgent threats (“Account will be closed”)
Links to non-OPDuel websites
Asks for password
What to Do
Don’t click any links
Don’t enter password on any site except OPDuel.com
Delete the email
Go directly to OPDuel.com to check your account
Fake Websites
The Scam
Website looks like OPDuel but has different URL
Examples: OPDue1.com, OPDuel-support.com
Steals your login credentials
How to Avoid
Always type OPDuel.com directly
Check the URL carefully
Look for HTTPS (padlock icon)
Bookmark the real site
Chat Scammers
The Scam
User in chat offers “help” with deposits/withdrawals
Claims to have special methods or insider knowledge
Asks for funds or account details
The Truth
No special methods exist
All transactions go through official site only
Real staff don’t ask for details in public chat
What to Do
Ignore offers from chat users
Report suspicious behavior to support
Use official channels only
Investment/Doubling Scams
The Scam
Offers to double your money
Claims winning strategy to share
Asks for funds upfront
Promises guaranteed returns
The Truth
No guaranteed strategies exist
All games are chance-based
Too good to be true = scam
Protect Yourself
Never Share
Your password (staff will NEVER ask)
2FA codes
Account email
Backup codes
Enable 2FA
Adds major security layer
Protects even if password stolen
See 2FA guide for setup
Verify Before Trusting
If someone claims to be staff, verify through official live chat
If you get unexpected messages, confirm through official channels
When in doubt, contact live chat
Red Flags
Signs of a Scam
Contact from “staff” outside official channels
Requests for password or 2FA codes
Urgency or pressure tactics
Promises of guaranteed wins
Offers too good to be true
Poor spelling/grammar
Trust Your Instincts
If it feels wrong, it probably is
Take time to verify before acting
Real support never pressures you
If You’ve Been Scammed
Act Fast
Change your password immediately
Enable 2FA if not already active
Contact official live chat at OPDuel.com
Review transaction history for unauthorized activity
Report the scammer with screenshots/details
Important OPDuel can help secure your account, but may not be able to recover funds sent to scammers.
What OPDuel Will NEVER Do
We Will NEVER
DM you on Discord, Telegram, or social media for account issues
Ask for your password or 2FA codes
Request payment outside the official website
Pressure you to act immediately
Guarantee wins or offer insider information
If Anyone Does These Things - It’s a Scam
Security Checklist
✓ Only use official live chat on OPDuel.com for support
✓ Anyone DMing you on social media is a scammer
✓ Never click links in suspicious emails
✓ Never share password or 2FA codes
✓ Enable 2FA for protection
✓ Bookmark OPDuel.com and verify the URL
✓ Report suspicious activity
✓ If it seems too good to be true, it is
Still need help?
Contact our 24/7 live support via the chat bubble in the bottom right of your screen.
Real English speaking people who work exclusively for us
Can process deposits/withdrawals and know our system inside out
Happy to help with any questions, no matter how small