Overview
Two-factor authentication (2FA) adds extra security to your account by requiring a 6-digit code from your phone when logging in.
Why Enable 2FA?
Enhanced security - Protects against unauthorized access
Peace of mind - Keep your funds safe
Recommended - Highly recommended for all users
See our Account Security Best Practices guide for more security tips.
Setup Process
Step 1 - Download Authenticator App
Download Google Authenticator (or any compatible app) on your phone. Free on iOS and Android.
Popular apps
Google Authenticator
Authy
Microsoft Authenticator
Step 2 - Enable 2FA
Click “Enable 2FA”
You’ll see a QR code
Step 3 - Scan QR Code
Open Google Authenticator app
Tap “+” to add account
Select “Scan QR Code”
Point camera at QR code on OPDuel
Step 4 - Verify Setup
Enter the 6-digit code from your app
Click “Verify and Enable”
✅ 2FA is now active!
Step 5 - Save Recovery Codes
⚠️ IMPORTANT - You’ll receive 10 recovery codes. Save them to your password manager or write them down. Each code can only be used once to reset 2FA if you lose your phone.
Using 2FA
When logging in
Enter username and password
Enter 6-digit code from authenticator app
Code refreshes every 30 seconds
Troubleshooting
Code not working?
Check your phone’s time is correct
Try the next code that appears
Lost phone?
Use one of your saved recovery codes
Contact 24/7 support for help
Still need help?
Contact our 24/7 live support via the chat bubble in the bottom right of your screen.
Real English speaking people who work exclusively for us
Can process deposits/withdrawals and know our system inside out
Happy to help with any questions, no matter how small