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Chat Rules and Guidelines

Learn the chat rules and how to use OPDuel’s community chat feature

Updated over a month ago

Overview

OPDuel features a community chat where players can interact, celebrate wins, and discuss games. Following chat rules ensures a friendly environment for everyone.

Accessing Chat

Where to Find

  • Chat box on main site interface

  • Available while playing games

  • Real-time messages from other players

  • Send messages and see responses live

Unlocking Chat

  • Must wager at least $10 total to send messages

  • Can view chat immediately as new user

  • Prevents spam from brand new accounts

  • Quick unlock for legitimate players

Chat Rules

Follow These Rules

  1. Be Friendly and Respectful

    • Treat all users and staff with respect

    • No harassment, insults, or hostility

    • Keep discussions civil

    • Disagreements are okay, rudeness is not

  2. English Only in Public Chat

    • Public chat is for English language

    • Ensures moderators can monitor effectively

    • Keeps communication clear for all

    • Private messages may allow other languages

  3. No Begging

    • Strictly no begging for tips

    • No asking for loans

    • No sob stories to solicit funds

    • Immediate consequences for begging

  4. No Advertising Competitors

    • Don’t advertise other gambling sites

    • Don’t discuss competitor websites

    • Keep discussion focused on OPDuel

    • Sharing other sites is prohibited

  5. No Scamming

    • Scamming of any kind strictly prohibited

    • No fraudulent schemes

    • No deceptive practices

    • Report scammers to support immediately

  6. No Referral/Affiliate Codes

    • Referral codes not allowed in chat

    • Affiliate codes not allowed in chat

    • Use proper channels for referrals

    • Prevents spam and abuse

  7. No Personal Information

    • Don’t ask for personal information

    • Don’t share personal information

    • Don’t request contact details

    • Protect your privacy and others’

  8. Don’t Tell Others How to Use Balance

    • Don’t pressure others to bet certain ways

    • Don’t give unsolicited advice on betting

    • Don’t tell people how to spend funds

    • Each user makes their own choices

Consequences for Breaking Rules

Enforcement

  • Warnings for minor infractions

  • Temporary chat bans

  • Permanent chat bans for serious violations

  • Account suspension for severe cases

Staff and Moderators

  • Monitor chat actively

  • Enforce rules fairly

  • Can mute or ban users

  • Final say on rule violations

Good Chat Behavior

Beyond the Rules

  • Congratulate others on wins

  • Be supportive during losses

  • Share excitement and celebrate together

  • Answer questions if you can help

  • Welcome new players

Avoid

  • Excessive use of caps lock (seen as shouting)

  • Spamming messages repeatedly

  • Flooding chat with nonsense

  • Being negative constantly

  • Starting arguments

Appropriate Topics

Welcome in Chat

  • Game discussions and strategies

  • Celebrating wins

  • Discussing OPDuel features

  • Asking questions about the site

  • General friendly conversation

  • Sports and gaming topics

Not Appropriate

  • Political debates

  • Religious arguments

  • Offensive content

  • NSFW topics

  • Competitor promotions

  • Personal attacks

Reporting Issues

If You See Rule Violations

  • Report to moderators or support

  • Don’t engage with violators

  • Don’t argue in chat

  • Let staff handle enforcement

Report via

  • Live chat support

  • Report function if available

  • Moderators in chat

  • Provide username and details

Celebrating Wins

Sharing Your Success

  • Feel free to share big wins in chat

  • Others will celebrate with you

  • Friendly, exciting community moment

  • Part of the fun of the platform

Be Humble

  • Share wins, but don’t brag excessively

  • Remember others may be having losses

  • Stay respectful even when winning big

  • Celebrate together with the community

Asking Questions

Getting Help in Chat

  • Ask questions about games or features

  • Community often helps newcomers

  • Staff may respond to questions

  • For account issues, use live support instead

Best Questions for Chat

  • “How does [game] work?”

  • “What’s the best game for beginners?”

  • “How do I verify provably fair?”

  • General platform questions

Use Support for

  • Deposit/withdrawal issues

  • Account-specific problems

  • Technical errors

  • Security concerns

Chat During Gameplay

While Playing

  • Chat available during games

  • Don’t blame others for your losses

  • Don’t brag excessively about wins

  • Keep it friendly and fun

Streaming and Sharing

  • Many users share gameplay excitement

  • Discuss strategies respectfully

  • No guarantees or promises of wins

  • Remember all games are chance-based

Language and Tone

Keep It Clean

  • Avoid excessive profanity

  • No slurs or hate speech

  • No offensive language

  • Family-friendly tone preferred

Stay Positive

  • Encourage fellow players

  • Support the community

  • Help create welcoming atmosphere

  • Negativity brings everyone down

Staff Interaction

When Staff are in Chat

  • Treat them with respect

  • Follow their instructions

  • Don’t spam them with questions

  • Use proper support channels for account issues

Staff May

  • Answer general questions

  • Moderate discussions

  • Enforce chat rules

  • Direct you to proper support channels

Multi-Language Users

If English Isn’t Your First Language

  • Do your best with English in chat

  • Community is understanding

  • Use simple English if needed

  • Private support may assist in other languages

Translation

  • Use translation tools if helpful

  • Focus on clear communication

  • Community appreciates the effort

Mutes and Bans

If You’re Muted

  • Temporary mutes expire automatically

  • Learn from the experience

  • Follow rules when unmuted

  • Repeated violations lead to permanent ban

If You’re Banned

  • Contact support if you believe it’s a mistake

  • Permanent bans are rarely reversed

  • Ban evasion (creating new accounts) is prohibited and may result in additional restrictions

  • Follow chat rules to avoid bans

Common Questions

How long until I can chat? Once your total wagers reach $10, you can send messages.

Can I use chat on mobile? Yes, chat works on mobile browsers.

Can I block users? Check chat interface for blocking/muting options.

Why can’t I send messages? Either you haven’t wagered $10 yet, or you’ve been muted for rule violations.

How do I report someone? Contact live support with the username and description of the violation.


Still need help?

Contact our 24/7 live support via the chat bubble in the bottom right of your screen.

  • Real English speaking people who work exclusively for us

  • Can process deposits/withdrawals and know our system inside out

  • Happy to help with any questions, no matter how small

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