Overview
The Vault system lets you lock deposits for a set period before they become available to play with or withdraw. This helps you manage your bankroll, practice responsible gaming, and prevent impulsive decisions.
What is the Vault?
Purpose
Lock funds away temporarily
Prevents immediate access to deposits
Encourages responsible gaming
Helps manage bankroll discipline
How It Works When you deposit funds, you can choose to send them to the Vault with a time lock. The funds stay locked until the timer expires, then become available to withdraw from your Vault to your main balance.
Time Lock Options
Choose Your Lock Period When depositing to the Vault, select from:
Instant - No lock, funds available immediately
10 Minutes - Short cooling off period
30 Minutes - Brief delay before access
1 Hour - One hour lock
3 Hours - Three hour lock
6 Hours - Six hour lock
12 Hours - Half day lock
24 Hours - Full day lock
Important: Once you lock funds with a specific time period, you cannot unlock them early. The timer must expire naturally.
How to Use the Vault
Depositing to Vault
Go to Deposit section
Choose your deposit method
Enter deposit amount
Select Vault option
Choose your time lock period
Complete the deposit
Funds locked in Vault for chosen duration
After Time Expires
Funds become available to withdraw from Vault
Must manually withdraw from Vault to main balance
Once withdrawn, available for playing or withdrawing
Funds go to main balance when you withdraw from Vault
Why Use the Vault?
Responsible Gaming
Prevents impulsive deposits and losses
Forces waiting period before access
Time to reconsider decisions
Helps maintain control over spending
Bankroll Management
Lock winnings to protect them
Set aside funds for future sessions
Avoid spending entire bankroll at once
Build discipline over time
Cooling Off Period
Take a break after losses
Prevent chasing losses immediately
Clear-headed decision making
Emotional control
When to Use the Vault
Good Times to Use Vault
After a big win you want to protect
When depositing while emotional
Setting aside funds for later
Building responsible gaming habits
When you need forced discipline
Instant Access
Use “Instant” when you want to play immediately
No lock applied to funds
Funds available right away
Full control over timing
Vault vs Regular Deposit
Regular Deposit
Funds available immediately
Can play or withdraw right away
No waiting period
Full instant access
Vault Deposit
Funds locked for chosen period
Cannot access until timer expires
Forces responsible waiting
Protects against impulsive decisions
Multiple Vault Deposits
How It Works
Can make multiple Vault deposits
Each deposit has its own timer
Timers run independently
Funds unlock as each timer expires
Example
Deposit $100 with 3-hour lock
Later deposit $50 with 1-hour lock
$50 unlocks after 1 hour
$100 unlocks after 3 hours
Checking Vault Balance
View Your Vault
Go to your Profile or Account
Look for Vault section
See locked funds and timers
Track when funds become available
Information Shown
Total amount locked
Individual deposits and timers
Time remaining for each lock
Total available when unlocked
Cannot Withdraw Directly from Vault
Important
Locked Vault funds cannot be withdrawn
Must wait for timer to expire
Then manually withdraw from Vault to main balance
Finally withdraw from main balance if desired
Process
Vault timer expires
Manually withdraw funds from Vault to main balance
Funds now in main balance
Available to play with or withdraw from platform
Vault and Bonuses
Bonus Interaction
Vault deposits may affect bonus eligibility
Check bonus terms before using Vault
Some bonuses require immediate play
Consult support if uncertain
Tips for Using the Vault
Best Practices
Use longer locks after big wins
Lock deposits when emotional
Start with shorter periods to test
Build up to longer locks gradually
Combine with Take a Break feature
What Not to Do
Don’t lock funds if you need them soon
Don’t use very long locks unless certain
Remember you cannot unlock early
Consider your playing schedule
Vault vs Take a Break
Vault
Locks specific deposits
Choose lock duration per deposit
Can still access other funds
Can still play with main balance
Manual withdrawal from Vault to main balance when timer expires
Take a Break
Locks entire account
Cannot play or access anything
Complete account restriction
Choose from: 1 hour, 6 hours, 24 hours, 3 days
Cannot be reversed
See Take a Break - Responsible Gaming for more info.
Common Questions
Can I unlock Vault funds early? No. Once locked, funds stay locked until the timer expires. Choose your lock period carefully.
What happens if I deposit to Vault by mistake? The funds will unlock after the chosen time period. If you selected “Instant,” they’re available immediately.
Can I cancel a Vault deposit? No. Once the deposit is complete with a time lock, it cannot be cancelled or reversed.
Do Vault funds earn anything while locked? No. Funds simply wait in the Vault until unlocked. No interest or rewards for locking.
Can I use Vault with all deposit methods? Yes. Any deposit method can be sent to the Vault with a time lock.
What if I have multiple deposits with different timers? Each deposit unlocks independently when its timer expires. Check your Vault to see all active timers.
Still need help?
Contact our 24/7 live support via the chat bubble in the bottom right of your screen.
Real English speaking people who work exclusively for us
Can process deposits/withdrawals and know our system inside out
Happy to help with any questions, no matter how small
