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Vault System Guide

Lock your funds in the Vault for responsible gaming and self-control

Updated over a month ago

Overview

The Vault system lets you lock deposits for a set period before they become available to play with or withdraw. This helps you manage your bankroll, practice responsible gaming, and prevent impulsive decisions.

What is the Vault?

Purpose

  • Lock funds away temporarily

  • Prevents immediate access to deposits

  • Encourages responsible gaming

  • Helps manage bankroll discipline

How It Works When you deposit funds, you can choose to send them to the Vault with a time lock. The funds stay locked until the timer expires, then become available to withdraw from your Vault to your main balance.

Time Lock Options

Choose Your Lock Period When depositing to the Vault, select from:

  • Instant - No lock, funds available immediately

  • 10 Minutes - Short cooling off period

  • 30 Minutes - Brief delay before access

  • 1 Hour - One hour lock

  • 3 Hours - Three hour lock

  • 6 Hours - Six hour lock

  • 12 Hours - Half day lock

  • 24 Hours - Full day lock

Important: Once you lock funds with a specific time period, you cannot unlock them early. The timer must expire naturally.

How to Use the Vault

Depositing to Vault

  1. Go to Deposit section

  2. Choose your deposit method

  3. Enter deposit amount

  4. Select Vault option

  5. Choose your time lock period

  6. Complete the deposit

  7. Funds locked in Vault for chosen duration

After Time Expires

  • Funds become available to withdraw from Vault

  • Must manually withdraw from Vault to main balance

  • Once withdrawn, available for playing or withdrawing

  • Funds go to main balance when you withdraw from Vault

Why Use the Vault?

Responsible Gaming

  • Prevents impulsive deposits and losses

  • Forces waiting period before access

  • Time to reconsider decisions

  • Helps maintain control over spending

Bankroll Management

  • Lock winnings to protect them

  • Set aside funds for future sessions

  • Avoid spending entire bankroll at once

  • Build discipline over time

Cooling Off Period

  • Take a break after losses

  • Prevent chasing losses immediately

  • Clear-headed decision making

  • Emotional control

When to Use the Vault

Good Times to Use Vault

  • After a big win you want to protect

  • When depositing while emotional

  • Setting aside funds for later

  • Building responsible gaming habits

  • When you need forced discipline

Instant Access

  • Use “Instant” when you want to play immediately

  • No lock applied to funds

  • Funds available right away

  • Full control over timing

Vault vs Regular Deposit

Regular Deposit

  • Funds available immediately

  • Can play or withdraw right away

  • No waiting period

  • Full instant access

Vault Deposit

  • Funds locked for chosen period

  • Cannot access until timer expires

  • Forces responsible waiting

  • Protects against impulsive decisions

Multiple Vault Deposits

How It Works

  • Can make multiple Vault deposits

  • Each deposit has its own timer

  • Timers run independently

  • Funds unlock as each timer expires

Example

  • Deposit $100 with 3-hour lock

  • Later deposit $50 with 1-hour lock

  • $50 unlocks after 1 hour

  • $100 unlocks after 3 hours

Checking Vault Balance

View Your Vault

  1. Go to your Profile or Account

  2. Look for Vault section

  3. See locked funds and timers

  4. Track when funds become available

Information Shown

  • Total amount locked

  • Individual deposits and timers

  • Time remaining for each lock

  • Total available when unlocked

Cannot Withdraw Directly from Vault

Important

  • Locked Vault funds cannot be withdrawn

  • Must wait for timer to expire

  • Then manually withdraw from Vault to main balance

  • Finally withdraw from main balance if desired

Process

  1. Vault timer expires

  2. Manually withdraw funds from Vault to main balance

  3. Funds now in main balance

  4. Available to play with or withdraw from platform

Vault and Bonuses

Bonus Interaction

  • Vault deposits may affect bonus eligibility

  • Check bonus terms before using Vault

  • Some bonuses require immediate play

  • Consult support if uncertain

Tips for Using the Vault

Best Practices

  • Use longer locks after big wins

  • Lock deposits when emotional

  • Start with shorter periods to test

  • Build up to longer locks gradually

  • Combine with Take a Break feature

What Not to Do

  • Don’t lock funds if you need them soon

  • Don’t use very long locks unless certain

  • Remember you cannot unlock early

  • Consider your playing schedule

Vault vs Take a Break

Vault

  • Locks specific deposits

  • Choose lock duration per deposit

  • Can still access other funds

  • Can still play with main balance

  • Manual withdrawal from Vault to main balance when timer expires

Take a Break

  • Locks entire account

  • Cannot play or access anything

  • Complete account restriction

  • Choose from: 1 hour, 6 hours, 24 hours, 3 days

  • Cannot be reversed

Common Questions

Can I unlock Vault funds early? No. Once locked, funds stay locked until the timer expires. Choose your lock period carefully.

What happens if I deposit to Vault by mistake? The funds will unlock after the chosen time period. If you selected “Instant,” they’re available immediately.

Can I cancel a Vault deposit? No. Once the deposit is complete with a time lock, it cannot be cancelled or reversed.

Do Vault funds earn anything while locked? No. Funds simply wait in the Vault until unlocked. No interest or rewards for locking.

Can I use Vault with all deposit methods? Yes. Any deposit method can be sent to the Vault with a time lock.

What if I have multiple deposits with different timers? Each deposit unlocks independently when its timer expires. Check your Vault to see all active timers.


Still need help?

Contact our 24/7 live support via the chat bubble in the bottom right of your screen.

  • Real English speaking people who work exclusively for us

  • Can process deposits/withdrawals and know our system inside out

  • Happy to help with any questions, no matter how small

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