Overview
All withdrawals show as pending for a few minutes while being processed. This is normal.
Common Reasons
Security review - Some withdrawals manually reviewed for account protection (usually minutes, rarely up to 2 hours for large amounts/unusual activity)
Wagering incomplete - Must wager 100% of deposits first
Network delays - Bitcoin can be slower during congestion
About Security Reviews Reviews may occur randomly or for large withdrawals. First-time withdrawals sometimes need extra verification. Don’t cancel and retry as this delays processing. Most are approved quickly - contact 24/7 live support for status updates.
What to Do
Complete any wagering requirements
Contact 24/7 live support for updates if needed
OSRS/RS3 withdrawals - live chat will provide updates
Status Meanings
Pending - Being processed (usually complete within minutes)
Complete - Withdrawal successful
Denied/Rejected/Failed - Contact 24/7 live support for help
Still need help?
Contact our 24/7 live support via the chat bubble in the bottom right of your screen.
Real English speaking people who work exclusively for us
Can process deposits/withdrawals and know our system inside out
Happy to help with any questions, no matter how small